The most recent chapter in my Business Communications career was Co-Founding Sposto Interactive, LLC and spending many years as a Managing Member. I recently sold my interest in the company.
For our company: I was in charge of administrative management including finances and human resources.
I also drafted proposals, made sales, and worked on our P.R. and marketing initiatives.
M.S. Electronic Media
Kutztown University 2005
B.A. English
University of Colorado at Denver
1985
Alpha Epsilon Lambda
(Grad School High Honors)
Community Volunteer
Of the Year 2009
Memphis, TN
Adjunct Instructor of the Year 2003
Lehigh Carbon Community College
Schnecksville, PA
Screen Actors' Guild Member 1990
(Card on Honorary Withdrawal)
My adventure with Sposto Interactive 1996 - 2009
At the beginning of 1996, my husband and I decided to pool our talents and start a creative services business. The Internet was relatively new and offered exciting opportunities.
My husband would handle the visual and programming, and I would write, market and take care of the business administration.
My husband's former employer became our first customer, meanwhile, I spent months making cold calls to everyone who was running display ads in the local newspapers.
Many people were still fairly unfamiliar with the web, so I carried a laptop with screenshots to my sales appointments and explained what going online could do for their business.

By 2006, Sposto Interactive had won numerous awards, was located in a stylish workspace, and employed 20 talented people.
Our client list included Yahoo!, Scripps, State Farm and Nikon.
We were busy, profitable, and proud of our success. However, having a bigger and better company required a different focus.
I had been enthusiastic about starting a company because I loved helping people solve communication challenges. My job was creative, interesting and rewarding. I was constantly learning new things.
After our business reached a certain size however, keeping up with our own administrative pressures began to take me away from the work best suited to my skills, experience and interests. My job became very routine.

This was not the career I had chosen, and it was certainly not what I wanted in the long run.

In 2008, a key employee came forward with a solid offer to buy a substantial portion of my interest in the LLC. The sale took place at the end of Q2 that year.
Once we were confident that the new partner was up-and-running securely, I transferred the remainder of my interest in the business to my husband.
I'm delighted to be starting the next chapter in my long career.*
* If you're interested in my story prior to 1996, please click here.
3 GOOD REASONS TO CONTACT ME ABOUT COMMUNICATION STRATEGIES FOR INTERNAL ADMINISTRATION:
1.) MISCOMMUNICATION IS CAUSING INEFFICIENCIES, BUT YOU DON'T HAVE TIME TO FIND AND CORRECT THE PROBLEMS.
2.) YOU AVOID INTERACTING WITH CERTAIN PEOPLE BECAUSE NO COMMUNICATION IS BETTER THAN MISCOMMUNICATION.
3.) YOU'RE TIRED OF HAVING TO REPEAT YOURSELF BECAUSE PEOPLE OVERLOOK OR FORGET THINGS YOU'VE EXPLAINED.
FUNdamental Question:
Do you have a process for handling customer feedback?
Consistently collecting and responding to this valuable input is an important component to success!